当客户问你:How much will this be(多少钱?),你可以说Just a moment, please. I'll calculate that for you.(请等一下,我算算看)
47. 讲解税率及服务费
客户的疑虑多针对服务费service charge(在海外还有税率tax rate),你的说明必须要了解无误:A 10% service charge have been added to your bill.(账单已经加了10%的服务费)
48. 怎么样议价
假如想降价,可以用however来转折语气:However,, we can give you a discount.(然而,因为,大家可以给你优惠)
49. 怎么样优待熟客
对熟客可以说:Ordinarily we sell them for one hundred and fifteen dollars, but I'll make a concession1.(大家一般要卖115元,但你可以打折)
50. 怎么样给新客户优惠
对新客户可以说:I can manage to give you a discount of ten percent, deeming it as a kind of expenditure2 for adverti百度竞价推广ent.(给你9折,当作是宣传费吧)