By Rachel Zupek
Ever held a differing opinion from your boss? Boasted dissimilar ideas than your co-worker? Been knocked out by a colleague over a disagreement about a project? 过去看法和老板的不同？过去和同事想法不同？因为对一个项目怎么看不一而被一位同事打晕？（呃，或许最后一种有的夸张，不过这种事情真的曾发生过)
Join the club 大伙都是同病相怜
Human resource managers report spending 24 to 60 percent of their time dealing1 with employee disputes.
The number of violent incidents in the workplace has been increasing steadily2, according to a study by the Society of Human Resource Management . Nearly 60 percent of respondents said violence had occurred in their organization during the past three years, and they identified personality conflicts as the leading cause.
Like birth, death, choice and change, conflict is a constant fact of life. It's also a fact of the workplace, especially when you deal or interact with people. While disagreements and differing opinions are normal, even healthy, in work relationships, conflict can cosplayt your company productivity, money and employee satisfaction.
Fifty-three percent of workers said they lost time at work worrying about a past or future confrontation3 with a co-worker, according to a recent survey by researchers at the University of North Carolina.
Twenty-eight percent of those surveyed said they lost work time because they avoided the confrontational4 colleague, and 37 percent said a hostile altercation5 caused them to reduce their commitment to the organization. Twenty-two percent said they put less effort into their work because of bad blood at the office.
Co-worker conflicts can be one of the most difficult forms of workplace stress, says Gus Stieber, national director of sales for Bensinger, DuPont Associates, a professional services company. Understanding the nature of conflict, examining myths, and learning simple conflict-resolution skills can reduce friction6 and their negative toll7 on job satisfaction and productivity.
Reasons for animosity at work run the gamut8 from weak communication to personality clashes to poor leadership. Whatever the reason, early intervention9 is the key to managing conflicts before they become crises, Stieber says. 致使职场矛盾是什么原因从交流不通畅到性格上的冲突或领导力差都有。不论缘由是什么，在矛盾升级至危机之前，早点介入是解决矛盾的重点。
