酒店,并非一个陌生的词,大街小巷,随处可见,下面我们为大伙收拾的酒店投诉英语对话，期望对大伙有用!
酒店投诉英语对话原文
Reception：Housekeeping.What can I do for you?
Melissa：Yeah,Could I see the manager,please?I have a complaint.
Reception：Yes,please.Do you have any criticism on our service?
Melissa：Of course.Lots of complaints.
Reception：Im all ears.
Melissa：I checked in your hotel 3 days ago.During the time,there are several things make me feel uncomfortable.
Reception：What are those?
Melissa：First thing is your waitress‘s attitude,they are too worse.Then you didn’t check the room before I moved in.The pillow cases are too dirty,some lights couldnt turn on.
Reception：Im sorry to hear that.
Melissa：And the service for guest room is too slow.At last thing is my blouse,it shrunk badly after sending laundry.
Reception：I am awfully sorry to have caused you so much trouble.The attitude and room service will pay more attention.And the room will keep clean before the guest came in.Then its about your blouse,we will refund the cosplayt of the laundry and the new blouse.
Melissa：I hope something can be changed for your hotel and for an improvement.
Reception：Yeah,we will.By the way,you need to give us the receipt of your new blouse.
Melissa：No problem.
Reception：I apologize for our faults.Thank for your complaint.Well improvement immediately.
Melissa：That will be good.
酒店投诉英语对话译文
接待：客房服务，我能为你干什么?
梅丽莎：是，我要见你们的经理，我要投诉。
接待：好的。你对大家的服务有哪些批评建议吗?
梅丽莎：当然，有不少了。
接待：我在听。
梅丽莎：3天前我入住，期间有的事情让我非常不舒服。
接待：都是些什么?
梅丽莎：第一件就是你们员工的态度，实在是太差了。之后就是你们没检查过房间在我入住之前，枕套非常脏，一些灯泡不亮。
接待：非常抱歉。
梅丽莎：你们的客房服务也非常慢。最后一件就是我的衬衫，在你们洗过之后就变形了。
接待：对给你导致的麻烦，我感到非常抱歉。服务态度和客房服务大家会愈加注意的。大家会在客人入住前维持客房的整洁。最后是你的衬衫，大家将退还你的洗衣费和购买新衣服的成本。
梅丽莎：我期望贵酒店可以准时改进。
接待：是，大家会的。你需要把购买衣服的发票给我。
梅丽莎：没问题。
接待：我想为大家的错误表示抱歉。谢谢你的投诉。大家会立刻改进的。
梅丽莎：那就好。
