酒店,并非一个陌生的词,大街小巷,随处可见,下面我们为大伙收拾的酒店英语前台情景对话,期望对大伙有用!
酒店英语前台情景对话
A:Good evening.May I help you?
B:Yes,my name is Frank,and I have a reservation one week ago.
A:Welcome,sir.Just a moment,please...I m sorry,but I can t find a reservation under your name.Did someone make the reservation for you?
B:No,I did it myself.I did it through telephone.
A:Did you have a confirmation number?
B:Oh,maybe.I can t remember.
A:Well,I m sorry sir,but I can t locate your name.Our hotel is fully occupied this week.
B:What am I supposed to do?
A:I ll help you find another hotel.Please wait a moment...You re lucky,there is a single room available in international hotel.
B:Oh,that s great.Thanks.
A:You re welcome.
A:晚上好!我能为你服务吗?
B:是的,我的名字是弗兰克,我一周前预约了一间房间。
A:欢迎你,先生。请你稍候一下……非常抱歉,但我找不到以你的名字预约的订房记录。是不是是别人为你订的房间呢?
B:不是,是我本人通过电话订的。
A:你有订房确认代号吗?
B:喔,可能有吧。我记不能了。
A:非常抱歉,先生,但我找不到你名下的订房记录。大家餐馆这个星期都客满了。
B:那我如何办呢?
A:那我帮你找另一家餐馆,请稍等……你真幸运,在国际酒店有一间单人房。
B:太好了,谢谢。
A:别客气。